The legal and legitimate way to assist clients with international travel is to start a registered travel agency. Such agencies can help with general travel planning, flight bookings, and can guide clients through the formal passport application process, but they cannot act as official passport agents.
Steps to establish a legitimate travel agency
1. Form and register your business
Register your travel agency with the Corporate Affairs Commission (CAC). This is a mandatory first step to legally operate. You can register as a business name or a Limited Liability Company, depending on your long-term business goals.
2. Obtain required licenses
Secure a license from the Nigerian Civil Aviation Authority (NCAA). This is a mandatory requirement for any business that intends to offer ticketing services or act as a licensed travel consultant.
Apply for IATA accreditation (optional but recommended). Getting accredited by the International Air Transport Association (IATA) allows you to issue flight tickets directly and partner with global airline systems, which significantly boosts your credibility.
3. Complete professional training
Attend a recognized aviation training institution to gain a license in areas like ticketing and reservations.
Work for an established travel agency to gain practical experience.
4. Join industry associations
Become a member of the National Association of Nigerian Travel Agencies (NANTA). This can provide you with credibility, networking opportunities, and access to the latest industry information.
5. Understand passport application process
While you cannot process passports for clients, you can provide a valuable service by being an expert on the NIS passport application requirements. This allows you to advise clients correctly on preparing their documents, which include:
National Identity Number (NIN)
A birth certificate or declaration of age
A letter of identification from a local government or state of origin
A completed application form with passport photographs
6. Build your business
Create a professional website and strong branding to showcase your services.
Develop a marketing strategy to attract clients.
Provide high-quality customer service to earn repeat business and referrals.
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